People very nice and helpful
I had a terrible experience my first time at Garick RV. My RV sat on the lot for over a week with noone looking at it. It took me months to get my RV scheduled and they still couldn't complete the repairs before my trip as promised. Repairs were very expensive and the work and customer service was not what I expected. I had my shower dome replaced. I still haven't been able to clean out the shower from the glue and dirt. Some screws weren't even all the way in. I wanted my awning replaced. I was told it would be done before my trip, but it wasn't. Charged me 500.00 to fix my generator, but couldn't fix it and wanted to charge another 750 for a new carburetor. I didn't authorize all of the repairs, but they charged my for the ones I didn't authorize. I paid over $3,500 for repairs and expected more and to have the above concerns addressed for the amount I spent. If you use them please make sure to get written estimates and sign for the repairs you authorize.
5 Stars for Amir and Derick.
Good rv service and store
If you deal with Chris, you'll be very satisfied. We broke down on interstate and he correctly diagnosed problem on phone. Had 5th wheel towed to his shop. When we arrived, was met with negative and sarcastic wise guy asst manager. I think his name was derek. People should understand that when you've been traumatized, you need compassion not sarcasm. But Chris took over in morning and was stellar. I'd rate a 5 if it were not for that negative asst mgr.
Garick Rv is a US Storage based in West Milford, New Jersey. Garick Rv is located at 209 Oak Ridge Rd, Oak Ridge, NJ 07438, USA.
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